Shipping Policy

Last Updated: [11/09/2026]

This Shipping Policy explains how KINGSON TV (https://kingsontv.com) processes and delivers orders.

1. Shipping Coverage

We currently ship to addresses within [India / specific states — please confirm]. If your location falls outside our serviceable area, this will be indicated at checkout or communicated to you after order placement.

2. Order Processing Time

  • Orders are typically processed and dispatched within 7 business days of confirmed payment. (Insert your actual handling time.)
  • Orders placed on weekends or public holidays are processed on the next business day.
  • Processing time may be longer for pre-order, made-to-order, or high-demand items.

3. Delivery Timelines

  • Estimated delivery time is 7–15 business days from dispatch, depending on your location. (Insert your actual delivery window.)
  • Delivery timelines are estimates provided by our courier partners and are not guaranteed; delays may occur due to weather, courier constraints, remote locations, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if any) are calculated at checkout based on product weight, dimensions, and delivery location.
  • Free shipping may apply on qualifying orders as indicated on our website (e.g., orders above a minimum value).

5. Order Tracking

Once your order is dispatched, you will receive tracking details via email, SMS, or WhatsApp (as applicable) so you can monitor delivery status.

6. Multiple Shipments

Orders containing multiple items may be shipped separately, depending on stock location and courier logistics. You will not be charged extra for split shipments unless otherwise stated.

7. Failed Delivery / Incorrect Address

  • Please ensure your shipping address and contact number are accurate at the time of order.
  • If delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

8. Damaged Shipments

If your package arrives visibly damaged, please refuse the delivery or report it to us within [X] hours/days of receipt with photos, so we can raise a claim with the courier and arrange a replacement or refund per our Refund & Return Policy.

9. Contact Us

KINGSON TV Address: H-18, Garhwali Mohalla, Near Hanuman Mandir, Laxmi Nagar, Delhi, India – 110092 Email: info@kingsontv.com Phone: +91 8881004849

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