Privacy Policy – kingsontv.com

Last Updated: [11/09/2026]

At [Legal Company Name] (“KINGSON TV“, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you interact with our website (https://kingsontv.com), our Facebook/Instagram pages, advertisements, customer support, products, services or purchase channels.

1. Information We May Collect

Depending on your interaction with us, we may collect:

Name
Mobile number
Email address
Billing and delivery address
Product/order details
Payment and transaction information
Warranty/serial-number information
Customer-support communications
Feedback, reviews and complaints
Information you voluntarily provide through Facebook, WhatsApp, email or other communication channels

We do not intentionally request passwords, PINs, CVV numbers or other unnecessary confidential payment credentials.

2. How We Use Your Information

We may use your information to:

Process and deliver orders
Provide installation and after-sales service
Register and administer warranties
Respond to customer enquiries
Process returns, replacements and refunds
Communicate regarding orders and service requests
Send service-related notifications
Improve our products and customer experience
Prevent fraud, misuse or unauthorized transactions
Comply with applicable laws and legal requirements
Send promotional communications where permitted by law and subject to applicable consent/preferences

3. Payment Information

Payments may be processed through third-party payment providers.

KINGSON TV does not intend to store complete debit/credit card numbers, CVV numbers or banking passwords on its own systems unless specifically required and lawfully permitted.

Payment providers may process information according to their own privacy policies.

4. Cookies and Online Technologies

Our website (https://kingsontv.com) or digital platforms may use cookies, pixels and similar technologies to:

Keep the website functioning
Understand website usage
Improve advertising and marketing
Measure campaign performance
Remember preferences

You may be able to control cookies through your browser settings.

5. Sharing of Information

We may share relevant information with trusted service providers when necessary for:

Delivery
Installation
Product servicing
Warranty support
Payment processing
Customer support
Website/IT services
Legal or regulatory compliance

We do not sell personal information merely for the purpose of selling customer databases.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order records, warranty/service records, accounting requirements and legal obligations.

8. Your Rights

Subject to applicable law, you may request information regarding your personal data and may request correction, updating or deletion where legally applicable.

To submit a privacy request: Email: info@kingsontv.com Phone: +91 8881004849 Address: H-18, Garhwali Mohalla, Near Hanuman Mandir, Laxmi Nagar, Delhi, India – 110092

9. Children’s Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be published on https://kingsontv.com with an updated effective date.

11. Contact Us

[Legal Company Name] Brand: KINGSON TV Address: H-18, Garhwali Mohalla, Near Hanuman Mandir, Laxmi Nagar, Delhi, India – 110092 Email: info@kingsontv.com Customer Care: +91 8881004849

Terms & Conditions

Effective Date: [DD/MM/YYYY] Last Updated: [DD/MM/YYYY]

Welcome to KINGSON TV (https://kingsontv.com), operated by [Legal Company Name] (“we”, “us”, “our”). By accessing our website, placing an order, or contacting us through Facebook, WhatsApp or other channels, you agree to the following Terms & Conditions.

1. About Us

KINGSON TV sells electronics and related products — including TVs, smartphones, laptops, cameras, smartwatches, accessories and home entertainment products — through our website and associated digital channels.

2. Eligibility

You must be able to form a legally binding contract to place an order with us. Orders placed on behalf of minors must be made by a parent or legal guardian.

3. Products and Pricing

Product descriptions, images and specifications are provided for general reference; minor variations may occur.
Prices are listed in Indian Rupees (₹) and are subject to change without prior notice.
We reserve the right to correct pricing or listing errors and to cancel orders placed under an incorrect price, with a full refund where payment has been made.

4. Orders and Payment

Orders are confirmed only after successful payment or agreed payment terms.
Payments may be processed through third-party payment gateways; KINGSON TV is not responsible for outages or errors on the part of these providers.
We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, stock unavailability, pricing errors).

5. Delivery

Delivery timelines are estimates and may vary based on location, courier availability and stock levels.
Risk of loss or damage passes to the customer upon delivery, except where a defect is reported per our Refund Policy.
Please inspect your order upon delivery and report any visible damage immediately.

6. Warranty

Applicable products carry the manufacturer’s or KINGSON TV’s stated warranty, where offered.
Warranty coverage excludes damage from misuse, unauthorized repairs, accidents, or normal wear and tear.

7. Intellectual Property

All content on https://kingsontv.com — including logos, text, images and design — is the property of KINGSON TV or its licensors and may not be copied or reproduced without permission.

8. User Conduct

You agree not to misuse the website, attempt unauthorized access to our systems, or submit false or fraudulent information when placing an order or contacting customer support.

9. Limitation of Liability

To the extent permitted by law, KINGSON TV is not liable for indirect, incidental, or consequential damages arising from the use of our products, website, or services, beyond the value of the relevant order.

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts at Delhi.

11. Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

12. Contact Us

KINGSON TV Address: H-18, Garhwali Mohalla, Near Hanuman Mandir, Laxmi Nagar, Delhi, India – 110092 Email: info@kingsontv.com Phone: +91 8881004849

Refund & Return Policy

Effective Date: [DD/MM/YYYY] Last Updated: [DD/MM/YYYY]

At KINGSON TV, customer satisfaction is important to us. This policy explains how returns, replacements and refunds are handled.

1. Return Eligibility

You may request a return or replacement if:

The product received is damaged, defective, or not as described.
You received the wrong item.
The product is unused, unopened, and in its original packaging with all accessories, tags, and invoice.

Return window: Requests must be raised within [X] days of delivery. (Insert your actual return window — e.g., 7 days.)

2. Non-Returnable Items

The following are generally not eligible for return unless defective on arrival:

Products marked as non-returnable on the product page
Items with tampered or missing serial numbers/warranty seals
Products damaged due to misuse after delivery

3. How to Request a Return

To initiate a return, replacement, or refund request:

Contact us within the return window via email or phone with your order number and reason for return.
Our team will review the request and may ask for photos/videos of the product.
Once approved, we will arrange pickup or provide instructions for return shipping.

Email: info@kingsontv.com Phone/WhatsApp: +91 8881004849

4. Refunds

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds are processed to the original payment method within [X] business days. (Insert your actual refund timeline — e.g., 7–10 business days.)
Shipping charges (if any) are non-refundable unless the return is due to our error (wrong/defective item).

5. Replacements

Where a replacement is preferred over a refund and stock is available, we will arrange for a replacement to be shipped after the returned item is received and verified.

6. Cancellations

Orders may be cancelled before dispatch by contacting us at info@kingsontv.com or +91 8881004849. Orders already shipped cannot be cancelled but may be eligible for return per this policy once delivered.

7. Damaged or Defective Items

If a product arrives damaged or defective, please contact us within [X] days of delivery with photos/videos of the product and packaging so we can process a replacement or refund promptly.

8. Contact Us